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This store has earned the following certifications.
CafeDuMondeCoffeeProducts / CafeDuMondeMug
CAPACITY AND SUITABILITY: Our ceramic coffee mug offers an impressive 15.5 oz capacity, perfect for enjoying a latte, cappuccino, or hot cocoa. The size is neither too big nor too small, ensuring a comfortable and satisfying drinking experience. Whether you prefer your drinks hot or cold, this mug is versatile and suitable for a wide range of beverages.
STABLE AND EASY TO HANDLE DESING: The wide base design of our coffee mug is stable and sturdy. It stands tall without wobbling, ensuring that you don’t have to worry about it being knocked over. The generous handle is designed for easy and comfortable holding, providing a secure grip even when your hands are wet.
UNIQUE GLAZE AND QUALITY: Each of our handmade pottery mugs features a special reactive glaze, resulting in a unique and beautiful finish. The premium ceramic material and glaze are well-made, making the mug heavy and durable. It is safe to use in both the dishwasher and microwave, ensuring easy cleanup.
IDEAL GIFT CHOICE: If you're looking for a gift, our handmade ceramic mugs are a great choice. The beautiful colors and high-quality construction make them a hit when given as a gift. They are also perfect for coffee shops or any café setting, adding a touch of elegance to your serving area.
PACKAGE AND TRANSPORT: Our ceramic mugs are carefully packed using EPE cotton to ensure safe transport. This prevents any damage during shipping, ensuring that your mug arrives in perfect condition.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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